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Account Manager

Contract : 
Full time
Compensation : 
£ Competitive + options
Location : 
Westminster, London, UK
Visa sponsorship : 
Not available

To help with Bibblio’s expansion and to ensure our clients are successful using the platform, we are on the hunt for an account manager that is keen to work with some of the market’s leading publishers. You will report directly into the commercial director.

Your responsibilities

  • Taking new Tier 1 customers from proposal, through on-boarding to live. 
  • Ensuring all the correct parameters and tracking are in place to prove the client’s ROI case.
  • Providing proactive onboarding and implementation support to new Tier 1 customers to ensure a positive customer experience.
  • Engaging new customers with Bibblio’s reporting tools. 
  • Ensuring the customer realises ROI from using the Bibblio product as quickly as possible. 
  • Building collaborative working relationships with technical, marketing, and product development to champion new customer needs.

Role KPI

  • Your performance will be measured on the success and efficiency of on-boarding new Tier 1 customers.

Key skills

  • 1+ years of client facing experience.
  • Excited about technology and learning new skills.
  • Self-motivated with the confidence to pick up the basic technical components of a Bibblio implementation.
  • Ability to liaise effectively with technical support to quickly overcome any hurdles.
  • Identifying ways to speed up the on-boarding process and improving the overall customer experience.
  • A team player, with a results oriented outlook and a clear ability to capitalise on any potential business opportunities.

Desired skills

  • 1+ years of experience with digital publishing/media.
  • Involved in setting up or running a blog or a website.
  • Keen interest in the future of digital publishing and media.

About Bibblio

Bibblio is a content recommendation and personalisation technology aimed at digital content owners. This includes quality news outlets, B2C and B2B publishers, academic publishers, brands and organizations. We create engagement and user loyalty; helping our clients to drive conversion and yield. We do this with our full service AI discovery platform, recirculating and personalizing content seamlessly to ensure the right user finds the right content at the right time. Our goal is to make independent quality publishing successful and preserve the creative, decentralized web.

Please get in touch below, introducing yourself and attaching your CV/resumé.

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