Where we stand.
When we refer to "Bibblio," "we," or "us" in this policy, we mean Bibblio Learning Limited, which controls the information Bibblio collected when you use the bibblio.org website (the “”Website”), as well as social media or social networking websites operated by us. This includes our Twitter, Facebook, YouTube, LinkedIn pages and groups and The Graph, our publication on Medium.
Bibblio offers internal recommendation modules via code snippets and our Discovery API. The WordPress plugin Related Posts by Bibblio is no longer available as of 17th of August 2020, but any website that downloaded the plugin prior to this date will still be able to use it until further notice. We also offer related services such as support, consultancy and implementation. We also organize networking and learning events under our “Bibblio Events” arm. We refer to our products, together with our other services as "Services" in this policy.
As a general rule, there are two categories of users Bibblio collects information from. "Customers" are operators or publishers of websites that integrate our module on their website, and “Visitors” are individual visitors of a site or application operated by the Customer, and which makes use of the Bibblio recommendation module. We only collect anonymous information from Visitors, meaning that none of it is used or intended to be used to personally identify an individual. For more details on what kind of information we collect from Visitors, please refer to the “Tracking data for our algorithm” section of this Privacy Policy.
This Policy became effective starting 25th May 2018. We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. This helps you to always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Your continued use of the Website, of our Services, and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please get in touch here or by mail at Bibblio Learning Ltd, 41 Old Street, London EC1V 9AE, United Kingdom.
Our product mainly operates on anonymous data, but we do need some Personal Information. “Personal Information” means contact information (e.g., your name, address, email address, and/or telephone number) and any other non-public information that is used or intended to be used to personally identify an individual, and any other non-public information that is associated with that information. The different types of information we collect are listed below.
We collect Personal Information about you the Customer when you provide it to us as part of using our Services, or otherwise provide it directly to us.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.
We will never sell your Personal Information to advertisers or any other third party. We may share information through the Services and with certain third parties in the ways discussed below.
We use GDPR-compliant service providers for data hosting. This means that 1) they will only collect Personal Information when absolutely necessary to provide their service and 2) they are required to report any data breach within 72 hours. For example, we use data hosting service providers to handle our API interactions, to run our database that stores our content items, and for our machine learning architecture. We use G Suite to store some information about users who signed up to a Bibblio account, such as name and email address (You can read Google Cloud’s privacy policy here). The service providers we use that are located in the US are in compliance with the Privacy Shield certification.
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Website and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. If you have any questions about the security of your Personal Information, you can contact us here. We will respond to requests about this within a reasonable timeframe.
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations. We will respond to requests about this within a reasonable timeframe.
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format at any time. Below, we describe the tools and processes for making these requests. You can exercise some of the choices by logging into the Services and using settings available within the Services or your account. Where the Services are administered for you by an administrator, you may need to contact your administrator to assist with your requests first. For all other requests, you can contact us here.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep. Where you have asked us to share data with third parties, for example, in the case of an event, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
Effective Starting: 25th May 2018
Bibblio and our third party partners, such as our advertising and analytics partners, use various technologies to collect information, such as cookies and web beacons.
We use cookies, web beacons and other technologies to improve and customize our products and websites ("the Services") and your experience; to allow you to access and use the Services without re-entering your username or password; to understand usage of our Services and the interests of our customers and to determine whether an email has been opened and acted upon.
To opt-out of our use of cookies, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services. Bibblio and our third party partners also collect information using web beacons (also known as "tracking pixels"). This enables us to understand how a user found our website and helps us gather demographic information about our user base as a whole.
Many browsers include their own management tools for removing HTML5 local storage objects. You may be able to opt out of receiving personalized advertisements as described in the Privacy Policy under "Your Choices."
You will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for the Services.
This Cookies & Tracking Notice may be updated from time to time. If we make any changes, we will notify you by revising the "effective starting" date at the top of this notice. We are aware that the ePrivacy Regulation might affect the procedure around cookies. Once this comes into effect, we will update this Notice accordingly.
If you have any questions or requests regarding your data, please contact us here.