WordPress FAQ

Strapline

⚠️ Caching issue for our latest release

Do you see some display errors when loading our module builder in your WP admin?

If so, this is because your browser has cached an old version of one of our files.

Fear not - there's an easy fix!

On the Bibblio section on you WP admin, open your Developer Console and go to the Sources tab. In the left panel, navigate to your admin directory, then to:

/ wp-admin / admin.php ? page=bibblio_related_posts

Perform a hard refresh (Windows: Ctrl + F5, Mac: Cmd + Shift + R) and the problem disappears. If not, contact us!

Why do I need to create a Bibblio account?

Your website and our related posts engine must communicate with each other. To protect your data and perform this securely, a password-protected account ensures this.

After uploading and activating the plugin you’ll see a link to Bibblio in the WordPress admin’s left menu. From there, you’ll be able to create a Bibblio account.

Which languages does Bibblio support?

Bibblio is built to work in any language that uses a Latin-based alphabet.

Will it slow down my site?

No, the related posts plugin is optimised for page speed so it will not interrupt or slow down the rendering of your site. We do all caching on our side, and the latency of recommendation delivery via our modules is often quicker than the other page elements on our clients’ platforms.

After setting up, how long will I initially have to wait for my posts to be indexed and for my related content module to appear?

If you are importing up to 5 000 content items, related posts can be live in a matter of minutes, but for very large catalogs the full indexing may take several hours. Please be patient – it’s worth the wait!

What are the ‘content items’ mentioned on my Bibblio dashboard?

A content item is a post in your catalogue that you want to provide recommendations to and from. Depending on your plan, there’s a limit to the number of content items that can be stored at any time. You need a minimum of five posts on your site for the plugin to pull recommendations from.

What is an API call?

An API call is a measure of how many times one of our modules has loaded on your pages. If you have one module on your site, the number of API calls will equate to your number of pageviews. So 1M pages views = 1M API calls per module.

This is calculated on a module basis, so choosing a 6-tile layout vs a 1-tile layout won't affect the number.

What happens once I have reached my API calls and content storage limit?

Once you reach your maximum number of API calls, your module will stop loading on your pages after a grace period of 5 days. The usage will reset at the start of each month.

Once you reach your maximum storage capacity, any newly published items will not get automatically imported to Bibblio until you upgrade.

Which posts will the plugin ingest automatically?

The plugin will automatically ingest your most recent posts up to the limit specified in your plan (if you have chosen this during setup). In the Settings page you can also choose to automatically ingest all future posts. You can also include or exclude individual posts from the Bibblio panel in the post editor.

N.b. You need a minimum of five posts on your site for the plugin to pull recommendations from.

Does Bibblio support custom post types?

Yes, we do!

Does Bibblio support pages?

Our plugin does not let you import pages, since those are not usually designed to include content you would want to recommend. If your setup requires you to recommend pages, you can use our quick start code instead.

Can I include/exclude posts by category?

Not yet, but we are working to add this feature to the plugin. Watch this space!

Does the plugin work on mobile?

It does! Our modules are fully responsive, collapsing gracefully to display smartly on the smallest devices.

We also work on AMP pages! You'll have to use a different snippet for Google AMP pages, so come talk to us if you're interested.

Can I display related posts in the body of the post?

Yes, you can display a related posts module within the body of your post using shortcodes. When editing a post in the visual module, just click on the line where you would like the module to appear, then click on Bibblio’s ‘Insert Shortcode’ icon in the toolbar. If you make any changes to your module, just remember to reinsert your shortcode into your posts.

The option to automatically generate shortcodes is available when adding a classic block in the Gutenberg editor. If you are using the Classic Editor plugin, ask us to generate a shortcode for you.

Can I display related posts on my homepage or a category page?

You can’t use the plugin on your homepage or on a category page, since recommendations are retrieved for individual posts, rather than for multiple posts at once, so the module can only be displayed on the posts themselves. However, you can use our JS snippet to display your most popular posts on your homepage.

Can I use shortcodes in my templates?

Yes, you can add shortcodes to your template using PHP code in the source, replacing SHORTCODE with your Bibblio shortcode:

<?php echo do_shortcode('[SHORTCODE]'); ?>

If you're using the Classic Editor plugin, please note we are not yet integrated into this, so you can instead grab a Bibblio shortcode from this How-to guide and paste it directly into this PHP code.

Can I track Bibblio on my analytics platform?

You can add tracking parameters to your module by going to your WP admin > Bibblio > Modules > Module Settings > Add new tracking parameter.

Still haven't found what you’re looking for?

Please get in touch. We’ll get back to you as soon as we can.